Frequently asked questions

Olive oil is can last 12-24 months from when you open it. If stored away from heat and light in a well-sealed container, it will last longer.

Studies have shown that plastic bottles can be detrimental to the integrity of olive oil as plastic materials may leach harmful chemicals into the oil over time, compromising its taste and nutritional value. The best way to store olive oil is in a glass, ceramic or non-reactive metal container to preserve the flavor and health benefits.

Additionally, unlike many plastic containers, glass, ceramic and metal containers are more environmentally friendly options as they are recyclable and can be reused multiple times, reducing our carbon footprint and contributing to a healthier planet.

It is a myth that you cannot cook olive oil at high heat. Research shows that not only is extra virgin olive oil safe when cooked at high heat, it is more chemically stable at those temperatures than other common cooking oils. Even when heated past its smoke point, extra virgin olive oils produce low levels of harmful compounds due to the high antioxidant content in the oil.

Extra virgin olive oil is the highest grade of olive oil and is prized for its exceptional quality, flavor and health benefits. According to the International Olive Oil Council, extra virgin olive oil is defined as oil obtained solely from the fruit of the olive tree (Olea europaea) using specific harvesting and pressing techniques and using olives that have not undergone any treatment other than washing, decantation, centrifugation and filtration. While there are a variety of factors that go into the "extra virgin" designation, these stringent standards ensure that extra virgin olive oil maintains its natural characteristics, including low acidity levels, superior taste and high levels of antioxidants and healthy fats.

The peppery flavor in olio nuovo comes from the presence of polyphenols, which are natural antioxidants found in olives. During the early stages of the olive harvesting season, typically in October, olives are picked when they are still green and not fully ripe. These early harvest olives contain higher levels of polyphenols compared to olives harvested later in the season. The peppery taste sensation, often described as a "spicy" or "pungent" sensation at the back of the throat, is a characteristic of these polyphenols, particularly a compound called oleocanthal. Pepperiness can also vary depending on the olive variety, region and production method.

A vibrant green olive oil is traditionally seen as a sign of higher quality and freshness due to its rich concentration of chlorophyll, polyphenols and other natural compounds found in freshly harvested olives. A green hue signifies a robust flavor profile and a higher content of antioxidants, which contribute to the oil's health benefits and longevity. These compounds not only lend the oil its characteristic color but also provide protection against oxidative damage and enhance its flavor complexity.

Our olive oil is very versatile. The intense flavor and high quality make it perfect for finishing dishes like soup, salad and pasta. It also pairs well with bread, meat and roasted vegetables and can even be used for sautéing, frying, baking or on top of ice cream (don’t forget the sea salt!). For more recipe ideas, check out our newsletter and blog.

While our extra virgin olive oil is not USDA certified organic, we adhere to strict standards of organic farming methods in our olive groves. Our commitment to sustainable agriculture ensures that our olive trees thrive in a balanced ecosystem, resulting in high-quality olives and exceptional extra virgin olive oil. We believe in transparency and integrity in all aspects of our operations, and we are dedicated to providing our customers with a product that reflects our commitment to responsible farming practices and the preservation of our natural resources.

The presence of green sediment at the bottom of the bottle is a natural indication that we have left our oil unfiltered, preserving the rich flavors and wholesome goodness straight from the orchards to your table.

Olives are a type of fruit called a drupe. Extra virgin olive oil is actually the juice of an olive with the water and solids (pits and flesh) filtered out. Technically, extra virgin olive oil is not a seed oil but rather a liquid fat obtained by crushing the olives. Despite this, due to its oil-like properties we use it in the kitchen like any other cooking oil. In fact, many people enjoy a tablespoon of olive oil every morning for its health benefits.

For centuries, Sicilian farmers relied on donkeys as indispensable partners in the cultivation, transportation and harvesting of olives and olive oil. Donkeys were instrumental in navigating the rugged terrain of Sicilian olive orchards and narrow village streets that machinery could not reach. They also pulled the heavy millstone that would grind the olives into a paste during the milling process. While technological advancements have largely replaced donkeys with mechanized equipment in contemporary olive oil production, the legacy of Sicilian donkeys in the industry remains a testament to the island's rich agricultural heritage and the enduring bond between Sicilians and their land.

Olive oil is not just an ingredient but also a reflection of Sicily's terroir, culture and people. For centuries, olive cultivation has been deeply intertwined with the Sicilian identity, shaping traditions, customs and livelihoods across the island. Olive oil has also been extracted from the land for medicinal, religious, cosmetic and industrial uses. Olive oil serves as a tangible link to Sicily's rich history, bearing witness to the legacies of ancient civilizations, conquests and cultures that have left an indelible mark on the island.

Our items generally ship within 1-2 business days from the order date. Standard delivery time varies depending on your location but is typically 3-7 business days. Holiday orders are subject to delays. You will receive tracking information to track your order. If you need assistance with an express, overnight or other special delivery, please contact us prior to placing your order.

Only one delivery address can be designated per order. To set up separate delivery addresses for different products, please place separate orders.

Note: Mini Tin Duo Samplers are shipped separately from other products and will receive separate tracking information.

For the safety and satisfaction of all our customers, we’re unable to accept returns on olive oil purchases. If there’s an issue with your order, please contact us, and we’ll be happy to assist.

Free shipping applies to orders over $100 unless it is a bulk order (more than $500 value). Please contact us to arrange for shipping large orders to ensure your products arrive safely without damage.

If your order arrives damaged due to shipping (e.g., the box is crushed upon arrival), please contact us within 7 days of delivery, and we’ll gladly replace it.

For items with defects not related to transit, please contact us, and we’ll work to resolve the issue quickly. Your satisfaction is our priority, and we’re here to ensure you enjoy our products at their best.